Frequently Asked Questions

Looking for a FREE Home Care consultation?

Serving Gainesville, Flowery Branch, Oakwood, Clermont, Lula, Cornelia, Clarkesville, Cleveland, Braselton, Buford and surrounding areas.

CALL US TODAY (770)287-9360

When is it time for home care?

  • It can often be hard to tell when aging is affecting a family member.  Don't ignore the warning signs, because small things can add up to a larger challenge quickly.  Our Needs Assessment Worksheet will help you determine when to call Angel Heart Home Care Services.

Are you licensed?

  • We are licensed to provide both non-medical and skilled nursing services by the State of Georgia's Department of Community Health as a Private Home Care Provider Agency.

Do you offer short and long term home care services?

  • We provide hourly, part-time, and 24 hour care.  We are one of the few companies that offer a two hour minimum per visit. 

Do you provide help to clients in hospitals, rehab, and Assisted Living Facilities?

  • Our staff is trained to assist clients in these types of facilities.  We also offer hospital and rehab care to patients recently discharged from such facilities.  We work closely with family members to ensure a smooth transition.

Do you come to the home to meet with the client and/or family members?

  • We visit the client's home for a thorough "In-Home Assessment" of their needs and the living situation.  Our Director of Nursing Services then completes a "Plan of Care" that is helpful to our staff and the client's family.

What makes Angel Heart Home Care Services different?

  • Angel Heart Home Care Services is a locally owned non-franchised agency operated by a nurse with over 30 years experience in the industry.  Our RNs, LPNs, CNAs, and PCAs are hand chosen by the owner and offer many years of nursing and caregiving experience.  Our nursing staff are all certified in home care and infusion therapy.

How is your staff screened?

  • We thoroughly screen each prospective employee.  Work history and personal references are checked.  National background checks are conducted for criminal, DMV, and social security records.  We also review and verify all professional credentials.  They are covered by professional liability insurance, workman's compensation, and are bonded through the agency.

Will insurance companies cover non-medical or skilled home care?

  • Generally insurance companies will cover the costs associated with skilled nursing services.  Some health insurance companies provide a limited amount of coverage for these types of non-medical services.  Most Long Term Care insurance and Workers Compensation policies cover our non-medical services.  We work very closely with all parties involved to provide information as well as complete the necessary paperwork for reimbursement.  For information regarding Long Term Care insurance, please contact our office and speak to our staff for more details.

What other services do you offer?

  • Angel Heart Home Care Services is a great source for other services that help clients and their families with their day-to-day needs.  Meals on Wheels, Adult Day Care, Assisted Living Facilities, Lifeline, Transportation and Medical Supplies are just a few examples.  We also provide babysitters to help new mothers when they first come home from the hospital and on an ongoing basis.  Please call our office for more information.

How do I begin the process?

  • Simply give Angel Heart Home Care Services a call today.  You never have to worry about an answering service, we are available 24 hours a day, 7 days week by calling (770)287-9360.  If the office is closed, please contact the on-call nurse's cell at (770)718-7203.  Our consultations are free and usually conducted within the same day.  We look forward to speaking with you.